Opportunities From: SafeNest

Volunteer: Administrative: Front Desk

The Admin Front Desk Volunteer supports front desk operations by assisting with referral processing, scoring DVI questionnaires, maintaining client records, and providing basic assistance to walk-in clients. This role is essential in ensuring accurate documentation and a welcoming front desk environment.


Key Responsibilities

Responsibilities may include, but are not limited to:

Check in regularly with front desk staff regarding received referrals and DVI questionnaires Contact referrals and add clients to the counseling assessment waiting list Score DVI questionnaires and enter data into the New Org system Scan client ledgers and save documents to the appropriate front desk files Greet walk-in clients and assist with basic questions while they wait for front desk staff Perform other duties as assigned to support front desk operations

Qualifications

Ability to maintain strict confidentiality of all client information Basic understanding of clerical work and data entry Working knowledge of Windows and Adobe software Ability to multitask effectively in a busy environment Dependable, responsible, organized, and professional demeanor

Time Commitment

One designated 4-hour shift, two to three times per week Available shifts: 8:00 a.m. – 12:00 p.m. 12:00 p.m. – 4:00 p.m.

Screening Requirements

All volunteers are required to complete a screening process, which may include:

Completion of the SafeNest Volunteer Application In-person or telephonic interview with the SafeNest Volunteer Services Director Successful completion of a required background check

Training Requirements

Admin Front Desk Volunteers must complete the following training prior to independent service:

A minimum of two shadow training sessions with the Front Desk Manager Completion of SafeNest data entry system training with the IT Department HIPPA training

Program: Professional Service & In-Office Support

The Admin Front Desk Volunteer supports front desk operations by assisting with referral processing, scoring DVI questionnaires, maintaining client records, and providing basic assistance to walk-in clients. This role is essential in ensuring accurate documentation and a welcoming front desk environment.


Key Responsibilities

Responsibilities may include, but are not limited to:

Check in regularly with front desk staff regarding received referrals and DVI questionnaires Contact referrals and add clients to the counseling assessment waiting list Score DVI questionnaires and enter data into the New Org system Scan client ledgers and save documents to the appropriate front desk files Greet walk-in clients and assist with basic questions while they wait for front desk staff Perform other duties as assigned to support front desk operations

Qualifications

Ability to maintain strict confidentiality of all client information Basic understanding of clerical work and data entry Working knowledge of Windows and Adobe software Ability to multitask effectively in a busy environment Dependable, responsible, organized, and professional demeanor

Time Commitment

One designated 4-hour shift, two to three times per week Available shifts: 8:00 a.m. – 12:00 p.m. 12:00 p.m. – 4:00 p.m.

Screening Requirements

All volunteers are required to complete a screening process, which may include:

Completion of the SafeNest Volunteer Application In-person or telephonic interview with the SafeNest Volunteer Services Director Successful completion of a required background check

Training Requirements

Admin Front Desk Volunteers must complete the following training prior to independent service:

A minimum of two shadow training sessions with the Front Desk Manager Completion of SafeNest data entry system training with the IT Department HIPPA training

Program: Professional Service & In-Office Support

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 89107

Allow Groups: No